• Patient Privacy Policy

Your Health Information. Your Rights. Our Responsibility.

This Privacy Policy explains how Perris Clinic collects, uses, protects, and shares your information when you visit our clinic, use our website, or receive text messages from us. It also explains your privacy rights and how to use them.

Effective Date: October 24, 2026

Last Updated: October 24, 2026

Your Rights

Your Privacy Rights

You have rights over the health information we keep about you. To use any of these rights, call us or visit the clinic and our team will help you.

Access Your Records

You may request to inspect or get a copy of your medical records, within the timeframe allowed by law.

Request a Correction

If you believe information in your record is wrong or incomplete, you may ask us to correct it.

Confidential Communications

You may ask us to contact you at a specific phone number or address, or by a specific method.

Request Restrictions

You may ask us to limit how we use or share certain health information for treatment, payment, or operations.

Get a Copy of This Policy

You may request a paper copy of our privacy practices at any time, even if you agreed to receive it electronically.

File a Privacy Complaint

You may file a complaint with us or with the U.S. Department of Health and Human Services. We will never retaliate against you.

What We Collect

Information We Collect and How We Use It

We only collect the information we need to care for you, run the clinic, and keep in touch with you in the ways you choose.

Information You Give Us

When you call us, visit the clinic, complete our Patient Check-In form, or send us a message, we may collect your name, date of birth, phone number, email address, mailing address, insurance details, and reason for your visit.

Health Information

When you receive care, we create and keep records of your visits, symptoms, diagnoses, treatment, test results, and billing. This information is protected under HIPAA and California law.

Website Information

When you browse our website, we may collect basic technical data such as browser type, device, and pages visited through cookies and analytics tools. We use it only to improve our website.

How We Use Your Information

How We Share Your Information

We share information only when needed and only as permitted by law:

We do not sell your personal information. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text Messaging

Text Messaging (SMS) Privacy and Terms

Perris Clinic offers an optional text messaging program to help you stay on top of your care. Here is exactly what to expect if you opt in.

SMS Privacy

How we handle your mobile number and text message consent.

Information We Collect

When you opt in, we collect your mobile phone number and your text message consent preferences.

How We Use It

We use your mobile number only to send the text messages you agreed to receive. We do not use it for any other purpose.

How You Opt In

You can opt in by checking the SMS consent box on our Patient Check-In or contact form, or by telling our front desk team. Consent is optional and is not a condition of receiving care.

How It Is Shared

No mobile opt-in or text message consent will be shared with third parties or affiliates.

SMS Terms of Service

The messages you can expect and how to control them.

Types of Messages We Send

If you consent to receive conversational and informational SMS from Perris Clinic, you agree to receive conversational and informational SMS from us.

For your safety, please do not send detailed medical information by text, as text messages may not be fully secure. Carriers are not liable for delayed or undelivered messages. For help, call (951) 355-0030. In a medical emergency, call 911.

Our Commitment

How We Protect Your Information

We follow federal and California privacy laws and take practical steps every day to keep your information safe.

Our Responsibilities

Perris Clinic is committed to protecting your health information. We will:

California Patient Privacy

California law, including the Confidentiality of Medical Information Act, gives you additional protections for your medical information. Perris Clinic follows both federal and California privacy requirements when handling your health information.

Data Security

We use administrative, physical, and technical safeguards to protect your information, including restricted access, secure systems, and staff privacy training. No method of electronic transmission is completely secure, but we work hard to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top.